Privacy Policy – How b9998 Protects Your Data

1. About This Policy

This Privacy Policy sets out how b9998 ("we", "us", "the platform") collects, uses, stores and protects the personal information of players and visitors to the b9998 website and mobile app. It applies to all users regardless of the device or method used to access the platform.

We are committed to handling your personal data responsibly and transparently. This policy is written in plain English so that every player — whether you are accessing b9998 for cricket betting, PSL markets, slots or live casino — understands exactly what happens with their information.

This Privacy Policy should be read together with our Terms and Conditions. Together, these two documents govern your relationship with the b9998 platform.

2. Data We Collect

b9998 collects personal information in several ways — directly from you during registration and account use, automatically through platform interactions, and from trusted third parties involved in payment processing or identity verification.

2.1 Information You Provide Directly

• Full legal name and date of birth
• Email address and contact number
• Residential address
• Username and account password (stored in encrypted form)
• Identity documents submitted for verification purposes
• Payment method details (JazzCash account number, Easypaisa number, bank account details, card information)
• Communications sent to b9998 support or through live chat

2.2 Information Collected Automatically

• Device type, operating system and browser information
• IP address and approximate geographic location
• Session duration, pages visited and features used
• Gameplay activity, betting history and transaction records
• Cookie and tracking data (see Section 9)

2.3 Information from Third Parties

We may receive personal data from payment processors (such as JazzCash or Easypaisa operators), identity verification providers and fraud prevention services. This data is used solely for the purposes described in this policy and is not used for unrelated marketing or profiling.

3. How We Use Your Data

b9998 uses the personal information we collect for the following purposes:

• Account management — Creating and maintaining your b9998 player account, processing your login and managing your profile settings.
• Payment processing — Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets.
• Identity verification — Confirming your age and identity to ensure the platform is only used by eligible adults aged 18 and above.
• Fraud prevention and security — Detecting and preventing unauthorised account access, fraudulent transactions and prohibited activity on the platform.
• Customer support — Responding to your queries, complaints and support requests through live chat or email.
• Platform improvement — Analysing usage patterns to improve the b9998 website and app experience, including game performance, navigation and load times.
• Personalisation — Tailoring your platform experience based on your activity, such as showing relevant game recommendations or bonus offers.
• Marketing communications — Sending promotional offers, bonus updates and platform news where you have opted in to receive these. See Section 11 for how to manage your preferences.
• Responsible gaming — Monitoring account activity to identify patterns that may indicate problem gaming, and applying self-imposed limits you have set within your account.
• Legal and compliance obligations — Retaining records as required to meet applicable legal obligations.

b9998 does not use your personal data for automated decision-making that produces significant effects on you without human review. If a decision affecting your account is made based on data analysis, our team reviews it before action is taken.

4. Legal Basis for Processing

b9998 processes your personal data on one or more of the following legal grounds:

• Contractual necessity — Processing required to provide you with the b9998 gaming and betting service, including account creation, payments and gameplay.
• Legitimate interests — Processing carried out for fraud prevention, platform security, service improvement and responsible gaming monitoring, where these interests do not override your rights.
• Legal obligation — Processing required to comply with applicable laws, including identity verification and transaction record-keeping.
• Consent — Where you have given us your consent for a specific purpose, such as receiving marketing communications. You may withdraw consent at any time.

5. Data Sharing

b9998 does not sell, rent or trade your personal data to third parties. We may share your information only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating the b9998 platform. These include payment processors, identity verification providers, cloud hosting providers, customer support tools and analytics platforms. All such providers are contractually bound to handle your data securely and only for the purposes we specify.

5.2 Game Software Providers

b9998's casino and slot games are supplied by third-party software providers. Where necessary for game function and fairness auditing, limited technical data may be passed to these providers. No personally identifiable information beyond what is technically required is shared for this purpose.

5.3 Fraud Prevention and Security

b9998 may share data with fraud detection and cybersecurity services to protect the platform and its players. This data sharing is limited to what is necessary to identify and prevent prohibited activity, including payment fraud and multi-accounting.

5.4 Legal Requirements

b9998 may disclose personal data if required to do so by applicable law, court order or government authority. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and will notify affected users where we are legally permitted to do so.

6. Payment Data & PKR Transactions

When you deposit or withdraw funds on b9998 in PKR — whether through JazzCash, Easypaisa, Raast, bank transfer, cards or mobile wallets — the payment information you provide is handled with strict confidentiality.

b9998 does not store full payment card numbers or complete mobile wallet credentials on our own servers. Payment transactions are processed through secure payment gateways, and we retain only the transaction reference, amount, date, method and status necessary for account management and dispute resolution.

All payment methods accepted on b9998 must be registered in your own name. Payment data is used exclusively for the purpose of processing your transactions and verifying that deposit and withdrawal methods belong to the account holder. It is not used for any other purpose without your explicit consent.

7. Data Retention

b9998 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with applicable legal and operational requirements. The following general retention principles apply:

• Account and registration data — Retained for the duration of your account and for a defined period after account closure to meet legal record-keeping obligations.
• Transaction records — Financial transaction data including PKR deposits and withdrawals is retained as required for accounting, audit and compliance purposes.
• Identity documents — Verification documents are retained for the period required to satisfy identity verification obligations and are then securely deleted.
• Support communications — Chat and email records with b9998 support are retained for quality assurance and dispute resolution purposes.
• Marketing data — Where you have opted in to marketing, your communication preferences and interaction history are retained until you opt out or your account is closed.

When data is no longer required for any of the purposes described in this policy, it is securely deleted or anonymised so that it can no longer be linked to you personally.

8. Data Security

b9998 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration or destruction.

• All data transmitted between your device and the b9998 platform is encrypted using SSL/TLS technology.
• Account passwords are stored in hashed form — they are never stored in plain text.
• Access to personal data within b9998 is restricted to staff who have a legitimate operational need for that access.
• Our systems are regularly monitored for suspicious activity, attempted intrusions and data anomalies.
• Payment data is handled through PCI-compliant payment processors — full card or wallet credentials are not stored on b9998 servers.

While we apply strong security measures, no online platform can guarantee absolute security against all threats. We strongly recommend that you use a unique, strong password for your b9998 account and enable any two-factor authentication features offered by the platform. If you believe your account has been compromised, contact our support team immediately.

9. Cookies & Tracking Technologies

b9998 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help the platform function correctly and provide a better user experience.

9.1 Types of Cookies We Use

• Essential cookies — Required for the platform to function, including maintaining your login session and remembering your account preferences. These cannot be disabled without affecting platform functionality.
• Performance cookies — Collect anonymous data about how players use the platform, such as which pages are visited most frequently and where errors occur. This data helps us improve the b9998 experience.
• Functionality cookies — Remember choices you have made such as language settings, preferred game categories and notification preferences.
• Analytics cookies — Used to understand aggregate platform usage patterns. Data collected is anonymised and cannot be used to identify individual players.

9.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies will affect your ability to log in and use core platform features. Please refer to your browser's help documentation for instructions on managing cookies.

b9998 does not use advertising tracking cookies or share tracking data with external advertising networks.

10. Your Rights Over Your Data

As a b9998 player, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data b9998 holds about you.
• Right to rectification — If any of your personal data held by b9998 is inaccurate or incomplete, you can request that we correct it.
• Right to erasure — In certain circumstances, you may request that b9998 delete your personal data. Note that some data may need to be retained for legal compliance reasons.
• Right to restrict processing — You can request that we limit how we use your data in certain situations.
• Right to object — You can object to the processing of your personal data where we rely on legitimate interests as the legal basis.
• Right to withdraw consent — Where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability — You may request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

11. Marketing Communications

With your consent, b9998 may send you marketing communications including information about new promotions, bonus offers, deposit match deals, free spins, PSL cricket betting specials and other platform updates. These may be delivered by email or through in-app notifications.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email we send you.
• Updating your communication preferences within your b9998 account settings.
• Contacting our support team and requesting removal from marketing lists.

Opting out of marketing does not affect transactional messages relating to your account, such as deposit confirmations, withdrawal notifications or security alerts. These communications are essential to your account and cannot be disabled.

12. Children and Under-18s

b9998 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on b9998 requires confirmation that you are 18 or older, and we may request documentary proof of age at any time.

If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on b9998, please contact our support team immediately.

13. Third-Party Links

The b9998 platform may occasionally reference or display content from third-party game providers. This Privacy Policy applies only to the b9998 platform itself. Any third-party services integrated into the platform — such as game engines or live dealer streams — operate under their own privacy terms. b9998 is not responsible for the privacy practices of third-party software providers whose games appear on our platform.

b9998 does not include external advertisement links or outbound affiliate banners within the main platform interface that would transfer your data to unrelated external parties.

14. Updates to This Privacy Policy

b9998 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-app notification.

Your continued use of the b9998 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way b9998 handles your personal data, our support team is available 24 hours a day, 7 days a week.